I am trying to gauge public interest in this tool I have built in house for client retention. Every month I sit down to send a text or email message to my clients who rented from me around that time the previous year. So for example the beginning of December 2017, I will send a message to my customer from Dec 2016 and Jan 2017 to offer them my services again for this year. Out of every 20 msg I send I will usually get 1 to 5 repeat bookings. I went ahead and automated this process and its been working great. I wanted to offer this as a service to other bounce house rental companies across the country since it has been a great tool for me. I have built it out to the point where I am demo testing with a couple local South FL companies.
How it works : you sign up for the service and pay $30 monthly fee for this automated service. Once signed up you grant the system access to your google calendar (more calendar support coming post launch : outlook and ical and ??? ). The system will sync your calendar and extract the customer contact information (email and phone). The system will run a daily check to see what customers rented from you last year around this time within the next 4 weeks and send them a text msg offering your services. All this is done automatically, behind the scenes without any hands on needed. If a customer responds to the text message then the text is routed to your phone. If the customer calls then the voice call is routed to your phone too. There are also reports you can view about who was sent a msg and when. You can view leads generated reports and more.
What I am looking for from the community is :
1) is this a tool you would consider using?
2) do you think the price is fair for what it does?
3) what kind of calendar integrations are you using? (outlook, google, ical, other?)
4) do you store your customer phone and emails along with the event in the calendar entry?
5) what kind of reports would you like to see as a business owner using this system?
You can view the website at reclaimanator.com
Thanks in advance for your feedback
Edited by BounceZoo, 14 December 2017 - 01:19 AM.